Feel Calm About Your Next Dental Visit

I came to Jiva for a tooth extraction as this was the only place I could find that did sedation. I'm so glad I did, it was such a smooth experience and Dr Bob is extremely in-tune with his patients, particularly when it comes to dental phobia. I've been coming back to the clinic since then. Having a team that actually care about your dental wellbeing is very comforting. Prevention of serious dental problems seems to be their ethos, so it's good to have the 6 monthly checkups (even being chased to do the 1-ce a year checkup is great to a forgetful person like myself).

Had a wonderful experience with Jiva Dental in Kingston - ( now there’s a statement I never thought I could possibly make about the dentist :) ).
I had a few fillings and a wisdom tooth extraction Dr Bob & Dr Teuta were brilliant . I highly recommend Jiva especially to anyone who has any dental anxiety. The whole team right from reception are friendly, caring and very professional - loved the zen ambience and soothing music played throughout really helps to calm the nerves!"

A fear of the dentist had stopped me going for 15 years and a result I had a number of fillings that were causing me pain. I put up with this situation for years as I was too embarrassed and scared to get them fixed. I'll be forever grateful that I found Jiva Dental. I found it very difficult to summon the courage to get in touch, but the warm and friendly reply I received from Stella put me at ease and my appointment was made quickly.

As I stepped into their reception area, I assumed I must have been in the wrong place. It didn't look at all like a dentist surgery! There were no rows of chairs, tatty magazines, or that smell of antiseptic. There was just calm. A light, airy, showroom of a reception, where comfy sofas, fresh flowers and the soft smell of incense created a pleasant and relaxing atmosphere. Stella welcomed me so kindly and made me and my partner a drink while I filled out some forms. Then Dr Bob came and introduced himself to me - his friendly smile and relaxed manner immediately put me more at ease. I got a bit emotional when I explained why I hadn't been in so long, but Bob understood and didn't judge. He listened to my concerns and reassured me that I could do this.

Feeling relaxed with Bob and the team and knowing what my treatment plan was, I then wanted to get going as soon as possible, so booked my first filling in for the the following week, along with an appointment with his hygienist, Jenny. I wanted to get all my treatments done in only a few months so I could have my teeth whitened before my wedding and I was assured this could be done in time. Bob went over each procedure in detail and made sure I understood what would be happening before he did anything. He made it clear that if I needed a break he could stop at any time. Once the first filling was over, I didn't know why I had waited so long for treatment - it was so quick and completely painless!

Since that first visit I have had a number of other fillings and a crown fitted. All were as easy as the first, due to the way Bob prioritised my comfort and the expert way he practices his dentistry. The nurses, Jess and Laura, have also been fantastic - attentive, caring and friendly. I never felt any pain in any of the treatments I have had. Because Bob was true to his word about what to expect, my trust and confidence increased with each visit. I actually began to look forward to my appointments, which is something I never thought I'd say!

Bob is the most fantastic communicator with nervous people - he genuinely cared about how I was feeling and wanted to build my confidence. In addition, his skill and enthusiasm for his profession is evident. The temporary crown he made me while my real one was being done looked like a perfect tooth, you wouldn't have known the difference. I now smile with confidence and I have had some lovely comments about my teeth, particularly following the whitening treatment I had through the practice.

I feel that I have come such a long way since my initial appointment and I cannot express my gratitude enough to Bob and the team for helping me overcome my fears. Getting over my phobia has been so empowering for me and the impact on my confidence in this, and other areas of my life as a result, cannot be overstated. I would recommend this practice to everyone, and particularly to anxious patients. Thank you all so much!!

I had a great experience with Jiva Dental. They were by far the best at managing my dentist anxiety and putting me at ease. I had some bad experiences in the past so I am generally anxious and very wary of any pain but they managed those aspects very well, always making me feel safe and with some level of control. They were also transparent with the costs with an initial assessment, so I knew where I stood from the beginning and I was informed when there were slight changes. I had IV sedation for an extraction that I was very anxious about and it couldn't have gone better! I would certainly recommend and will continue using their services.

I had not received any dental treatment for forty years! I had an absolute phobia of dentists and everything to do with them. I contacted Jiva with my concerns and they were very reassuring. The dentist was honest about the treatment I needed but reassuring that what they did would be effective. As I was needing substantial treatment, I elected for IV sedation as I didn't think I could cope both physically and mentally with around three or four hours of treatment. Again, the procedure was explained and the reassurance I received from Dr. Bob, Georgia and the Receptionists enabled me to take the massive plunge. Everything they told me was completely true and accurate; I had zero pain and zero anxiety once the treatments began and walked out in astonishment 2 hours later. I returned one week later to complete the treatment. By this time my anxiety which had been at 10 was down to 2! The treatment went perfectly again, I had zero pain (not even 1%) and once the treatment began I was in another world. There was no stress, no feeling of panic and no trauma. The actual treatment was amazing and very effective. My dental health has massively improved and I feel much better both physically and mentally. Will I go back? Yes! Absolutely. I am happy to go back having been given a second chance to have good dental health and being grateful that Dr. Bob & his team really care about their patients and did a great job with me. I would be happy to speak to anyone who had a phobia to assure them that this is the place to come to for help, care and reassurance."Indispensable learning companion! The scorecard quiz revolutionized my study routine. Varied question formats, immediate feedback, and a structured breakdown of performance. A cornerstone for achieving academic excellence!"